ChatSparks

DM Flows

Conversations that sell, automatically

Build guided DM flows that recommend products, answer questions, deliver promos, and send customers to TikTok Shop — all without writing code.

9:41

@rose.skincare.th

Active now

Fair → Rose Ivory
Hi! Help me find my shade 💕
Hi! Happy to help you find your shade. What's your skin tone?
FairMediumTan
We recommend "Rose Ivory" — perfect for fair skin.

Rose Ivory · Lip Tint

฿420 · TikTok Shop

View on TikTok Shop
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Capabilities

What's included

Branching logic

Create flows with conditional paths based on user responses. Different answers lead to different product recommendations.

Quick replies

Add tap-to-reply buttons that guide users through the flow. Reduces friction and increases completion rates.

Product recommendations

Build shade finders, skin type quizzes, and product matchers that suggest the right item for each customer.

Promo delivery

Automatically send discount codes, flash sale links, or exclusive offers at the right moment in the conversation.

TikTok Shop deep links

Send users directly to the correct product page on TikTok Shop. Minimise steps between intent and purchase.

Thai-first templates

Start with pre-built templates designed for Thai beauty and skincare brands. Customise and launch in minutes.

Inside the flow

Branching logic that closes the sale

What you see when you sign in: the same surface from the operator's side. Every action accountable, every conversation tracked.

DM Flow Preview

3 branches
Hi! Happy to help you find your shade. What's your skin tone?
FairMediumTan

If "Fair"

We recommend "Rose Ivory" — perfect for fair skin.
View on TikTok Shop

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